In 2025, be aware of MCO’s contact information, including fax and phone numbers.
The Movement Control Office (MCO) plays a key role in coordinating rail travel for the Indian armed forces, providing special quota services and managing related logistics. Also, as reported, MCO at main rail stations has put out dedicated phone numbers, fax lines and mobile contacts for easy access.
1. What the MCO is to do.

The MCO is responsible for the planning, preparation, documentation, coordination and control of military movements in support of operations, exercises and administrative deployments across the country.
At present, in many large railway stations, the MCO is a point of contact for defence passengers, which includes processing their reservation through the MCO quota and also addressing related issues.
2. Value of having phone and fax numbers.
Having the correct phone and fax info of MCO offices is key for defence personnel and their dependents. These details help:
Check if the MCO quota is available for a given train or station.
Submit the required documentation (usually by fax) for us to process your reservation.
Handle questions or give out at the MCO desk.
Without proper contact info, issues may arise, which is true when booking windows are short or departure dates are closing in.
3. What is the structure of the details?

The phone number, fax line and in some cases a mobile or alternative number.
For example: For instance:.
At Agra station: 0562 225 325 5 (phone) and the same for fax.
At Mumbai Central: 022-23024750 (phone) and 022-23080845 (fax).
Such a design, which puts contacts at your fingertips for when you are leaving or arriving at your station.
4. Key Points and Notes.
The MCO quota is usually not allowed for RAC tickets.
The office hours are regular business hours, which for the MCO are not 24 7 and we usually see them closed on a Sunday and during holidays.
Submissions by fax are a common option when in-person is not possible; also, it is the case that some documentation (e.g. defence ID for each traveller) goes with the request.
The MCO quota also includes ex-service members in many cases.
These notes put forth that although the contact numbers are a help, users of the system should be aware of the larger operational picture for effective use.
5. In 2025, which is relevant.
In 2025, as travel demand grows and defence personnel turn to simplified reservations, having current contact info for MCO offices is at a premium. Easy access to MCO phone and fax info helps to avoid last-minute issues and ensures that coordination is proper.
Also, as digital booking systems grow, we see that physical and faxed interfaces with MCO offices may still play a role in quota reservations, which in turn makes these contact details a must.
6. What to do with this info.

During the MCO period for travel:.
- Identify the station you will leave from, and from that list, check the specific MCO contact info and fax number.
- Use the contact number for quota info, documentation details and office hours.
- Use the fax facility (as a backup) for transmission of the required forms and defence ID proofs in the proper format.
- Note down a mobile number where present (some stations have them listed) for follow-up should there be no response via desk lines.
- Keep a log of the conversation (date/time/agent name) for reference in case of a reply or reservation confirmation.
- Travellers who are within the MCO quota may reduce uncertainty and see which way their journey goes more smoothly by proactively using the phone and fax details.
In the report, we note that the MCO contact, fax and phone info, which we have listed for most major railway stations, is a useful resource for defence personnel and their families in 2025. The fact that there are numbers provided is one thing, the true value is in what we present, which also goes into the details of timing, documentation and procedure, which in turn smooths out the MCO quota booking process.
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